Ann Arbor, MI – July 29, 2024 – BCN Services, Inc., a leading HR services firm, announced today that for the second consecutive year, they have won the Best of HR Services Award for providing superior service to their clients. ClearlyRated’s Best of HR Services® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. 2024 Best of HR Services winners have a Net Promoter®️ Score that is 60% higher than the industry average.
- BCN Services, Inc. received satisfaction scores of 9 or 10 out of 10 from 77% of their clients, significantly higher than the industry’s average of 60% in 2023.
- BCN Services, Inc. received a 4.5 out of 5-star rating from clients surveyed. Optional NPS driver questions asked within the survey were based on Customer Service (9.5), Customer Support (9.1), Professionalism (9.9), Accuracy of Work (9.7), Technology/HRIS (9.7) and Compliance (9.8).
“BCN Services has been in the human resources consulting business for more than 30 years. Our mission is to ensure our customers’ satisfaction is our number one priority. We are proud to have several long-standing customer relationships, and understanding their levels of satisfaction is crucial to the success of our business.” said Andrew Hans, President at BCN Services, Inc.
“I’m so excited to introduce the 2024 Best of HR Services winners alongside their verified ratings and reviews on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service. They’re raising the bar for excellence, and I could not be prouder to celebrate their success – cheers to you all!”
About BCN Services, Inc.
BCN Services, Inc. is a 30+ year old professional employer organization (PEO) based in Ann Arbor, Michigan, serving small and medium sized businesses and organizations. Areas of specialization include human resources, payroll management, workers’ compensation, human resources technology (HRIS), benefits administration, workplace safety, risk management, compliance and more. Core Values: We’re Honest. We Listen. We Know. We Get it Done.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of HR Services™
ClearlyRated’s Best of HR Services® Award recognizes outsourced HR providers that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program helps service leaders differentiate in a crowded marketplace and provides prospective clients with an added layer of assurance as they vet outsourced HR firms. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.